Frequently Asked Questions
You can schedule as far in advance as you please however, the least amount of time we allow an appointment to be made is 72 hours from the requested date of your booking.
Once you have decided on a package, simply fill out the picnic booking form with your preferred event date, time, location and the number of guests and we will let you know whether we have availability. If we do, we will send you an invoice with your 50% that's due at the time of booking and the balance of payment is due 24 hours prior to your booking experience. We set up your picnic of choice and have it ready upon arrival. We’ll be at the site to greet you! Once you arrive, we leave you to enjoy your experience for the reserved time. You are responsible for the items until we return to pack them up at the arranged time. If you would like to leave earlier than this time, please provide 30 mins notice by call or text. Once we return to pack up, you are free to leave and enjoy the rest of your day or evening.!
With each set up there will be a bottle of sparkling beverage for each guest. We do not offer food or alcoholic beverages. You can bring your own or you may use the food delivery service of your choice! If required, we can provide a list of suggested caterers.
No, please don’t! All we ask is that you show up, relax, and enjoy the moment. Leave the rest up to us at the end of your picnic.
Unfortunately, we can not refund bookings on the basis of bad weather so please check the forecast in advance. It is the client’s responsibility to have a back-up bad weather option and to source a replacement venue. If the location changes and delivery is being made, the client must provide as much notice as possible. Increased travel fees may be charged. The client will have a 3 month grace period to reschedule a picnic experience.